Frequently Asked Questions

Everything you need to know about crafting the perfect cocktail at home with The Mixologer.

What is the shelf life of your cocktail mixers and syrups?

Our handcrafted mixers and syrups are best enjoyed within 12 months of production. Once opened, please refrigerate and consume within 4 weeks to ensure peak freshness and flavor profile.

Are your ingredients organic and sustainably sourced?

We prioritize quality and ethics. All our botanicals, fruits, and sweeteners are non-GMO, and we partner with fair-trade suppliers wherever possible to ensure your drinks are as responsible as they are delicious.

How do you handle shipping for fragile glass bottles?

We use custom-designed, eco-friendly protective packaging to ensure your glassware and mixers arrive safely. In the rare event of a breakage during transit, please contact us with a photo and we will send a replacement immediately.

Do you offer international shipping?

Currently, we ship to the United States, Canada, and the UK. Shipping rates and delivery times vary by location and are calculated at checkout.

Can I return food or beverage products?

Due to food safety regulations, we cannot accept returns on consumable items. However, if you are unsatisfied with your order or received a defective product, please reach out to our support team for a full refund or exchange.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), as well as digital wallets including PayPal, Apple Pay, and Google Pay for a seamless checkout experience.