Returns & Refunds Policy

At The Mixologer, we want you to be completely satisfied with your cocktail essentials; however, due to the perishable nature of our food products, we can only accept returns on damaged or defective items within 14 days of delivery.

Return Process

• 1.
  Contact Support

  Email our customer care team with your order number and a photo of the damaged or incorrect item to initiate your claim.

• 2.
  Approval Review

  Our team will review your request within 48 hours to ensure it meets our safety and quality return standards.

• 3.
  Return Shipment

  If a return is required, we will provide a prepaid shipping label for you to send the unopened product back to our warehouse.

• 4.
  Refund Processing

  Once received and inspected, a refund will be issued to your original payment method or a replacement will be shipped immediately.